With a lifetime of customer service experience, Gilly is passionate about connecting with customers and making a real difference to their lives. Gilly is a firm believer in the power of positive mental health, and she is convinced that dogs play a significant role in this. She loves camping, vintage collections, and cooking. Despite having a real soft spot for Dachshunds, at the centre of Gilly’s world is a grumpy feline called Kirelius.