Last updated January 2025
The information within this Site may be subject to change. The date of the latest change(s) to these Terms and Conditions is set out above at "Last Updated." Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules, as changed. Any such change(s) will not affect the terms of sale applicable to orders accepted by us prior to the date of such change(s).
An order placed on our website constitutes an offer to purchase products from us. The contract between Dog Games Ltd and the customer is only formed once an order confirmation email has been sent. We reserve the right to cancel or refuse any order at our discretion, including but not limited to instances where:
• The product is unavailable from stock.
• We are unable to obtain authorization for your payment.
• There is an error in pricing or product description.
• The customer fails to meet eligibility criteria for ordering.
All prices shown on the website are in £ Sterling and are inclusive of VAT at 20% for sales within the UK. We reserve the right to change prices if there is a change to the rate of VAT. We endeavour to ensure that prices are correctly shown, but Dog Games Ltd retains the right to decline orders if the displayed price is incorrect. Payments are made online via secure Stripe or PayPal transactions. All payments are made in GBP, and other currencies are displayed for comparison only.
Postage fees are calculated based on the weight of the order and the destination country. Once you have selected the correct delivery country, the checkout will automatically display the total cost of your order (inclusive of P&P).
• UK Deliveries: Small orders are shipped via Royal Mail (First or Second Class), while larger orders are sent via DPD Tracked Next Day.
• International Deliveries: Orders to the Rest of the World are sent via DPD Tracked Service.
• Shipping Exceptions: We do not ship to Europe, China, or the United Arab Emirates. Orders to Bermuda are shipped via Royal Mail. Jersey, Guernsey, Northern Ireland, and the Scottish Highlands are shipped via DPD 2-day service.
Delivery times are estimated and not guaranteed. Once an order has been dispatched, risk of loss or damage passes to the customer upon receipt of the package.
Returns must be processed within 30 days of your purchase. We are happy to exchange items if the size is unsuitable for your dog, provided the product is still in saleable condition when returned. Please follow the instructions on the return paperwork included in your parcel or contact us via email or phone for assistance. Return postage to the customer will be covered by Dog Games Ltd.
This does not apply if you have a wholesale/trade account
Orders may be able to be cancelled before dispatch. Please contact us via email or phone to request a cancellation. If an order has already been shipped, the customer must follow the returns process.
Dog Games Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products. Our total liability shall not exceed the total value of the products purchased.
Customers are responsible for ensuring proper use of our products. We are not liable for damage caused by improper use or modification of products.
We are committed to protecting your privacy. Please refer to our Privacy Policy for information on how we collect, store, and process your personal data.
All images used across this site are the property of Dog Games Ltd and must not be used on any third-party websites unless otherwise credited. Images shall not be copied, used, or altered without prior written consent from Dog Games Ltd.
We may, on occasion, ask customers for permission to use images and/or content. By agreeing to let us use your content, you grant Dog Games Ltd permission to use the content across all online and offline platforms, including but not limited to: • Website (https://perfect-fit-dog-harness.com/) • Social Media (Facebook, Instagram, TikTok) • Email Marketing • PPC Advertising (Google, Microsoft, Social Media) • Conferences / Events / Networking • Print / Leaflets / Outdoor Advertising We may modify the content as needed but will not treat it in a derogatory manner. You confirm that: • You have permission from everyone featured in the content. • You have the right to grant Dog Games Ltd these usage rights. We may remove content at any time. If you (or anyone featured in the content) request removal, we will take it down from our platforms, though we cannot control content shared by third parties.
All site design, text, graphics, and the selection and arrangement thereof are the property of Dog Games Limited, all rights reserved. Any reproduction, modification, distribution, or use of site materials beyond personal shopping or informational purposes is strictly prohibited without prior written consent.
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Registered Name: Dog Games Limited Company Registration No: 5055660 VAT No: GB 938 7435 80
If you have any questions regarding these Terms and Conditions, please contact us at [email protected]